Privacy Policy

At Biljonin, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage our commercial kitchen exhaust system services.

1. Information We Collect

We collect information to help us provide efficient, reliable, and personalized service. This includes:

Personal Information such as your name, phone number, email address, and company name when you submit an inquiry or service request.
Service Details related to your property, project type, or system specifications to facilitate accurate assessments and quotations.
Non-Personal Information such as IP address, browser type, and website activity collected automatically for analytics and performance improvements.

2. How We Use Your Information

We use the information collected to:

Respond promptly to your service inquiries or maintenance requests.
Schedule and manage installations, inspections, or repairs.
Improve our website’s functionality and user experience.
Send important service updates, promotional offers, or maintenance reminders (only with your consent).
Ensure compliance with industry regulations and legal requirements.

3. Data Protection and Security

Your privacy is important to us. We employ secure data storage systems and take strict measures to prevent unauthorized access, disclosure, or modification of your information. While we maintain robust security protocols, please note that no online data transmission is completely risk-free.

4. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share your information with trusted third-party vendors who assist us in delivering services—such as technicians, logistics providers, or IT support—under strict confidentiality agreements.

5. Cookies

Our website may use cookies to improve browsing experience and track performance. You can choose to disable cookies in your browser settings, though some website features may not function as intended.

6. Your Rights

You have the right to:

Request access to your personal data.
Correct inaccurate or outdated information.
Withdraw consent or request deletion of your data, where applicable.

To exercise these rights, please contact us directly through the channels below.

7. Policy Updates

We may revise this Privacy Policy periodically to reflect updates in legal requirements or operational practices. The latest version will always be posted on this page, with the updated date clearly indicated.

8. Contact Us

📧 cs@biljonin.com.sg 
📞 +65 8899-0176
🏢 60 Paya Lebar Rd, #06-28 Paya Lebar Square, Singapore 409051

Secure Your Kitchen’s Safety and Audit Compliance

Don’t let grease buildup or complex maintenance schedules stand between you and a successful business. At Biljonin, we go beyond simple cleaning to ensure your kitchen exhaust and ACMV systems are fire-safe and fully compliant with SFA and SCDF standards. Partner with our specialist technicians today to protect your license, your staff, and your reputation.